About the Company
This position is with a leading global insurance and asset management provider, operating for over 190 years. The company serves nearly 70 million customers in more than 50 countries, achieving a total premium income of €82.5 billion in 2023. Committed to diversity and inclusion, the organization fosters a culture that values individual uniqueness and aims to create long-term value.
The Role
We are seeking a Senior Manager or Manager to oversee the daily operations of the Non-Life Claims Department.
Key Responsibilities:
- Handle large and complex Property & Casualty (P&C) insurance claims from both Commercial and Retail business portfolios.
- Develop high-performing teams with clear accountabilities and performance expectations.
- Formulate and implement P&C claims strategies to achieve profitability and growth objectives.
- Review and improve current work processes to enhance efficiency and resolve claim inquiries effectively.
- Develop automation processes, including claims rules, to streamline operations.
- Ensure compliance with Group policies and local regulatory requirements.
- Engage in continuing education and training opportunities.
- Analyze claims to ensure optimal quality and provide management reports and statistics.
- Handle complaints and resolve disputes.
- Manage ad-hoc projects as required.
Requirements:
- Degree holder or tertiary graduate with professional qualifications in insurance or related fields.
- Minimum of 10 years of experience in general insurance, with strong industry knowledge.
- Strategic thinking, planning, and organizational skills.
- Result-oriented, self-motivated, analytical, and detail-minded.
- Strong interpersonal, communication, and presentation skills.
- High level of integrity and responsibility.
- Experienced in project management and stakeholder management at senior levels.
- Proficient in English and Chinese (written and spoken).
- Strong PC skills in MS Word, Excel, and PowerPoint.
Apply:
- To apply online, simply fill in the information on the right. Alternatively, for a confidential discussion, please contact Jeremy Wong at +852 9205 1729 or email jeremy.wong@fund-trend.com