About the Company
This position is with a leading global insurance provider
The Role
Our client is looking for a senior candidate to lead their operation team (policy administration)
Key Responsibilities
- Key Responsibilities:
- Issue and administer general insurance policies for all channels
- Manage and supervise the daily operations of the Policy Administration Department
- Manage policy renewals throughout the business cycle
- Develop and implement the Policy Administration Department’s strategy and development plan to achieve company profitability and growth objectives
- Provide high-quality customer service to clients and stakeholders
- Meet Service Level Agreements agreed upon with distribution channels
- Actively improve processes and efficiency using service benchmarks and data analysis
- Support the implementation of management strategies and objectives for the company
- Participate in continuing education and training opportunities
- Manage projects such as system enhancements and related User Acceptance Testing (UAT)
Requirements
- Degree holder and preferably with insurance-related qualifications, e.g. ACII/ANZIIF
- Minimum 7 years of experience in General Insurance with at least 5 years in supervisory role in policy administration process
- Understand the impact of market forces and regulatory issues on the insurance industry
- Can compare the company’s insurance practices to other organizations
- Can describe key industry benchmarks and relate them to own organization or functional specialty
- Hold digital mindset and able to initiate & implement technology and processes changes
- Strong analytical and problem solving, self-motivated, excellent interpersonal and communication skills
- Ability to multi-task and work under pressure
- Good team player and self-starter; able to interact with people at all levels
- Good command of both written and spoken English and Chinese
- Sound PC skills in MS Word, Excel and power point
Apply
To apply online, simply fill in the information on the right. Alternatively, for a confidential discussion, please contact Jeremy Wong at +852 9205 1729 or email jeremy.wong@fund-trend.com