Assistant Manager, Digital Factory (App/Front-end/UX)

Job Type: Full Time

About the Company

This role is with a prominent global insurance and asset management provider that has been operating for over 190 years. Committed to diversity and inclusion, the organisation promotes a culture that celebrates individual uniqueness and aims to create long-term value.

The Role

We are seeking an Assistant Manager to plan, design, and maintain digital platforms for both Life and Non-Life insurance businesses. This position focuses on enhancing customer experience and supporting the digital vision of the company.

Key Responsibilities:

  • Build enterprise system capabilities to support digital initiatives, ensuring 24/7 services, application monitoring, and business agility.
  • Continuously improve the end-to-end customer experience, from sales quotations to servicing and claims.
  • Lead development teams (including external vendors) and oversee application design, development schedules, and software quality.
  • Conduct business requirement analysis, system design, and implementation.
  • Perform reporting tasks, data analysis, and maintenance of data integrity and data warehouses.
  • Prepare functional specifications and system documentation.
  • Manage project risks and escalate issues as necessary.

Requirements:

  • Degree in Computer Science or IT-related disciplines with a minimum of 6 years of experience in data analysis, BI reporting, ETL, and data warehouse design.
  • Familiarity with various UI/frontend solutions and experience with microservices and OpenAPI development.
  • Knowledge of Docker, Progressive Web Apps, Python scripting, SQL, Cognos Reporting, and mobile app development is a plus.
  • Background in insurance business processes is advantageous.
  • Strong analytical, interpersonal, problem-solving, and presentation skills.
  • Self-motivated and willing to learn.
  • Proficient in written and spoken English and Chinese.

Apply:

To apply online, simply fill in the information on the right. Alternatively, for a confidential discussion, please contact Jeremy Wong at +852 9205 1729 or email jeremy.wong@fund-trend.com

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